The Counter Clerk is responsible for creating customer and internal orders, working both independently and on a team. The Counter Clerk must be familiar with machinery including earthmoving equipment, diesel engines, electric power generators, lift trucks, on-highway trucks, and allied products. Extensive on-the-job training and e-learning must be successfully completed. The Counter Clerk will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.


Essential Job Functions

* Accurately process and complete parts orders with minimal supervision
* Assemble hydraulic hoses without supervision
* Identify hydraulic hose and fitting size and type; build replacement hoses to match specifications
* Operate all material handling equipment in a safe manner
* Respond appropriately to customer demands
* Maintain valid driver's license and material handling equipment operator certifications
* Attend to afterhours call schedule as required
* Mentor other Parts Department employees as needed