Company Generac Power Systems

Name Retail Account Coordinator

Req # 55010

Location Waukesha CHORE

Employment Type Full Time

Shift 1st

It's a challenge and an invitation. Most importantly, it's an opportunity to join an industry leader. There's never been a better time to work at Generac. We're shaping the market and investing in new companies and new technologies. Our rapid growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fast-paced, high-performance culture.

The Retail Account Coordinator provides excellent customer care to customers in a timely manner with an emphasis on providing accurate information, effective communication and issue resolution. This position is also responsible for the timely and accurate submission of customer orders and managing customer expectations.

Essential Duties and Responsibilities:

• Provide product knowledge, pricing and product availability for our retail channel partners
• Ensure compliance with customer contract obligations including shipping, pricing and promotions to eliminate fines and charge backs
• Process, audit and maintain customer orders
• Manage vendor portals

Minimum Qualifications:

• Associate's degree in business or equivalent experience
• 1 year relevant internship or administrative experience

Preferred Qualifications:

• Previous experience using SAP or equivalent ERP
• Intermediate to advance Microsoft Excel skills

Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Office Suite software
• Effective verbal and written communication skills
• Attention to detail

Great Reasons to work for Generac:

• Competitive Benefits: Health, Dental, Vision, 401k and many more
• State-of-the-art facility with an onsite gym, walking trails, cafe, free parking and many employee activities
• Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
• Enjoy summer hours (Memorial Day - Labor Day)
• Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generators
• We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. Each Friday we relax in our jeans!
• Product loan and discount programs

Physical demands:
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Up to 10% travel and valid Driver's License required.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."