Sales Application Engineer I-Indiana
Indianapolis, IN 
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Posted 15 days ago
Job Description

Company PIKA Energy

Name Sales Application Engineer I-Indiana

Req # 57793

Location South Portland CLEAN

Employment Type Full Time

Shift 1st


Pika Energy, a subsidiary of Generac Power Systems seeks a Sales Applications Engineer I to be based in the Indiana location. This role solves problems in the field, restoring customer confidence and improving product quality through close interaction with the CES product engineering specialist and product managers. Provides "Voice of Customer" feedback to sales and product teams. The Sales Applications Engineer will act as a conduit between the design team and the end users of our products (both external and internal). This position will report to the Sales Application Engineering Manager for Generac Clean Energy Systems and will be based in Indiana.

ESSENTIAL DUTIES:

  • Travel to customer sites to help with complex installations and problem-solve field issues with PWRcell equipment
  • Record detailed information of service activities
  • Solve highly technical product related issues over the phone and via email
  • Review CES training materials, manuals, and other new or updated technical content before being published
  • Work with Sr. Sales Application Engineers to, diagnose, and provide reliable solutions for escalated technical and installation issues to assure complete customer satisfaction
  • Identify regulatory barriers to customer success and mobilize internal resources (code specialists, product managers, product engineers) to quickly resolve

MINIMUM QUALIFICATIONS:

  • Bachelor of Science in Electrical Engineering or related Engineering discipline
  • At least 3 months of relevant work experience
  • Ability to travel on a domestic and occasionally foreign basis (up to 75%)


PREFERRED QUALIFICATIONS:

  • Hands-on experience with Clean Energy Systems and/or Electrical Contracting experience;
  • Intermediate knowledge of serial communications and connected devices
  • NABCEP Certification
  • Familiar with power electronics
  • Exposure to Clean Energy concepts through coursework or projects


KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to read and understand wiring diagrams and flowcharts;
  • Basic understanding of electronics;
  • Familiarity with the NEC
  • Basic understanding of test equipment such as oscilloscopes and meters
  • Experience in using Microsoft Excel and Word;
  • Strong interpersonal skills;
  • Strong time management and organizational skills


Physical demands:

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 50 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.



"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Generac Power Systems Inc. is an equal opportunity employer/Minorities/Females/Vet/Disability.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
0 to 1 year
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