Summary
Manage the day-to-day operations of the Quality team and Office of the Customer. Works with Director of Customer Excellence to ensure achievement of all OOC goals. Ensures organizational excellence by managing all VOC feedback channels and constantly analyzing the data.
The Quality Manager is directly responsible for ensuring appropriate action is taken to address gaps in quality and internal processes.
WHAT YOU'LL DO
WHAT YOU BRING
WHAT TO SEND OUR WAY
WHAT WE OFFER
Galls is an Equal Opportunity Employer of people from all walks of life, including persons with disabilities and veterans. Galls is passionately committed to diversity and inclusion in all that we do. We invite you to join our team, grow with us and contribute by bringing your authentic, best self to work.