Company Generac Power Systems
Name Product Engineer III - Clean Energy
Req # 64101
Employment Type Full Time
Shift 1st
The Product Engineer III is responsible for gaining a deep technical understanding of Generac Clean Energy products and providing a critical interface between internal R&D/engineering and product support teams.
The Product Engineer will take an ownership role in understanding, recreating, and performing root cause analysis of field issues and will work with the design engineering teams to develop, specify, and test product improvements targeted at addressing field quality issues. The Product Engineer will provide key insights to help define new features and products, and play a key role in creating internal and external product documentation.
ESSENTIAL DUTIES:
70%
- Understand product and system-level interactions (electrical/firmware/mechanical) to facilitate diagnosis of issues and creation of test scenarios
- Investigate field failures of returned products through system-level testing and circuit board debugging
- Establish lab test setups to replicate field issues; use electronic test and measurement equipment to quantify, diagnose and document root causes
- Support hardware and firmware development teams in creating solutions to field issues and in defining new product features and requirements
- Participate in validation/verification testing efforts around design changes and new features/products
- Collect, process and analyze fleet data to better understand the scope of field issues
- Mentor and train less experienced engineers and other field service personnel
20%
- Create and review both internal and external product documentation, including: specifications and datasheets, diagnostic manuals and flow-charts, one-line diagrams and schematics
10%
- Serve as a path of escalation for technical support and applications engineers
- Support field troubleshooting efforts remotely
- Occasionally perform on-site troubleshooting, diagnosis and repair
MINIMUM QUALIFICATIONS:
- BS in Electrical Engineering or related degree
- 5 years relevant work experience
PREFERRED QUALIFICATIONS:
- Hands on experience working with electrical lab test equipment such as oscilloscopes, function generators, power supplies, spectrum analyzers, etc.
- Solid understanding of electrical and electronics concepts
- Experience programming in Python, MATLAB, C/C++ or similar languages
- Knowledge of residential electrical systems and/or solar installations
- Experience with root cause analysis and printed circuit board debugging
- Experience supporting and mentoring entry-level engineers
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to understand both electronics hardware, embedded firmware and complex system interactions
- Excellent problem solving skills
- Strong written and verbal communication skills
- Ability to analyze, summarize and present complex data
- Comfortable adapting to dynamic needs and autonomously prioritizing work efforts
LEVEL OF INDEPENDENCE: This position acts independently under the direction of the Product Engineering Director
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision and ability to adjust focus. Up to 10% Travel.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."