Laundry Tech

Status: Full Time
Shift: To discuss during interview
Wage: $15.00-$16.00/hr
Location: Ovation Heartwood - 470 Maxwell Plz, Omaha, NE 68154

An Ovation team member will emulate the Ovation brand with a focus on service, exceeding expectations and creating exceptional, memorable moments for all residents. Team members will always embrace and emulate the Ovation mission statement and core values and set an example of these values for all those that interact with them. They will assist residents to find their passion for life and pursuit of engagement within the Ovation family and create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the community. They will encourage and support teamwork and create memorable moments for our residents.

Our Mission: To enhance the life of every person we serve

Supports and maintains The Avamere Family of Companies Core Values:

Integrity above all else
Passion for the quality of people's lives
Quality that is obvious
Innovation, not emulation
A culture of respect, belonging, and celebration of diversity
Reaching to learn, grow and embrace change
Teamwork, trust, camaraderie, and fun

Purpose of Your Job Position:

Ovation is a Luxury Senior Living Community looking to provide Residents with a Four Diamond hospitality experience.

Job Functions:

The Laundry Technician is responsible for running the day-to-day operations of the Laundry Department and to deliver an excellent Guest experience. Additional responsibilities include training, scheduling and supervising personnel within the department. Holds Staff members accountable for achieving the cleanliness, organization and service standards of Ovation.

Qualifications (Essential):

• Knowledge of laundry techniques (washing, drying, folding), chemical handling requirements and use of equipment.
• Ability to satisfactorily communicate in English with Residents, Management and Co-workers to their understanding.
• Ability to provide legible communication

Qualifications (Desired):

• Hospitality experience as a Hotel or Condominium Laundry Technician or Laundry Assistant.
• Franchise brand experience (Marriott, Hilton, Hyatt, etc.)
• Previous guest relations training
• High school graduate or equivalent
• Ability to communicate in a second language (preferably Spanish)

Essential Job Functions:

• Duties include weekly Resident bed linen changes, Resident personal laundry and commercial linen.
• Ensure that laundry is picked up and dropped off in a timely manner and confirm that personal laundry is returned to the proper apartment.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to get things done and make Residents and Co-workers happy. When presented with an opportunity or challenge; your cup is half full (not half empty) and the answer to the question or problem is YES - we can get it done, fix the issue and take care of the problem. You are resourceful and a Solution Provider.
• Supports and cooperates with specific procedures and programs for: safety (including universal precautions and safe work practices), fire, risk management, disaster and security plans. Report and/or correct unsafe working conditions, equipment repair and maintenance needs. Follows up and maintains compliance with all OSHA programs, policies and procedures.

Working Conditions:

• Moves consistently during working hours.
• Is involved with residents, family members, personnel, visitors, government agencies/personnel, etc., under all conditions/circumstances.
• Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
• Works beyond normal working hours and on weekends and holidays when necessary.
• Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including TB, COVID19, AIDS and Hepatitis B viruses.
• May be subject to the handling of and exposure to hazardous chemicals.
• Communicates with the medical team, nursing personnel, and other department personnel.

Employee Perks:

• Employee meal credit
• Tuition assistance
• Career development opportunities
• Employee assistance program featuring free counseling services, financial coaching, legal services and more
• Generous PTO policy
• 401K retirement plan with employer contributions
• Comprehensive benefits package with medical coverage, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage